FAQ

Will I be able to use my cell phone or computer?

In order to focus 100% on your treatment and wellness, patients will have limited access to phones and computers while at Wellbridge. There will be designated times throughout the week when you will be able to use your cell phone or conduct essential business. It is recommended that you bring a list of contact information with you.

Are personal laptops permitted?

You are able to use your personal laptop, but only during specific hours of the day or evening.

Is smoking permitted?

At Wellbridge, we understand the difficulties maintaining abstinence from nicotine and we will work with you to manage this during your stay. We are happy to discuss this with you via phone or in person.

Will I be able to exercise?

We have an 11,000 sq. ft. state-of-the-art wellness and fitness center on campus that includes a full weight room, cardiovascular training equipment, Pilates and yoga. In addition, we offer men’s and women’s steam rooms, locker rooms, serenity pools and relaxation areas. With the permission of your treatment team, you will have access to all of these facilities. During the COVID-19 pandemic, some services may not be offered for your own security.

Am I able to bring my guitar?

Music, as well as other creative arts like painting, ceramics and dance, are an integral component of treatment and recovery. Musical instruments are available in our Center for Creative Arts, but with the permission of your treatment team you may bring your own.

Can special dietary requirements be accommodated?

Yes, our nutrition team will work closely with you in developing a meal plan that meets your exact needs.

Will I have a roommate?

Wellbridge offers both private and double rooms. Private suites must be requested ahead of time.

Are pets allowed?

Pets are not allowed on campus.

Do you accept insurance?

We are in network with Aetna, Cigna, Empire BlueCross BlueShield, Magnacare, Northwell Direct, and United Behavioral Health. In addition, we help you access all of your available out-of-network benefits from insurance plans you may have. Wellbridge will help complete any claim forms your insurance provider requires.

What is the cost?

Everyone has different treatment needs and cost varies based on type of program and length of stay. Our admissions team will be happy to assist you with a cost estimate or verify your current insurance benefits.